Recent activityJust drafted a letter for a Visa 10.4 dispute against a returning subscription customer.

Special Situations.

For a single chargeback of $10,000 or more.

The Special Situations film

What this is for

A chargeback this big needs more than a standard letter. A consultant with over 10 years of industry knowledge takes your case, finds the details the bank will decide on, and works one case at a time.

How it runs

  1. The call

    Send the case using the form below. A consultant calls you.

  2. The scope

    You get a written plan: what matters in the case, what the work covers and the price. If the bank rejects the first letter, the work can continue.

  3. The evidence

    Your team gathers the records. We tell you which ones while there is still time before the deadline.

  4. The letter

    The consultant writes the letter for the bank that decides your case. You read all of it before it goes anywhere.

  5. You file it

    You file it through your own processor. We never ask for your logins.

Tell us about the case.

Tell the consultant enough to read the case before the call. Don't include the full card number.

A few lines on the transaction and the customer.

The call is free.