Four steps. No software to install.

The full walk-through, from forwarded notification to outcome tracking.

1. 01

   Forward the notification

   Send your chargeback notification to your dedicated forwarding address.

2. 02

   Receive a custom letter

   Within 48 hours, you receive an editable Word document drafted for the specific reason code, the issuing bank, and your business.

3. 03

   Fill in your evidence

   Add delivery confirmations, login history, communication trails, and whatever else the letter cites.

4. 04

   Submit through your processor

   Send the completed letter through your processor's existing dispute interface. We do not submit on your behalf.